About
Highly accomplished Senior Project & Operations Leader with 19+ years of experience driving large-scale technology infrastructure projects, network rollouts, and service delivery across the telecommunications sector. Proven expertise in end-to-end project lifecycle management, strategic planning, and business development, consistently delivering significant revenue growth, cost savings, and enhanced customer satisfaction. Adept at leading cross-functional teams and optimizing IT processes to achieve maximum business value and profitability.
Work
Saksoft Limited (COLT Technology Services)
|Senior Project Manager
Kolkata, West Bengal, India
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Summary
Leads end-to-end project management for complex software and network integration projects as an Engineering Scrum Master, ensuring successful delivery across cross-functional teams for COLT Technology Services.
Highlights
Managed end-to-end project lifecycles for European clients, ensuring delivery within pre-set budgets and deadlines, from scoping to post-implementation support.
Directed complex technology migration projects, including Node exits, DC exits, and IP/VoIP/Ethernet circuit transitions, optimizing infrastructure and service continuity.
Drove IT strategy and operational excellence, providing technological direction for IT projects that enhanced customer experience and business functions.
Developed and automated analytical reports and dashboards, empowering Agile teams with critical KPIs for data-driven decision-making and strategic planning.
Cell N soft Telecom Pvt. Ltd.
|Associate Director – Project
Kolkata, West Bengal, India
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Summary
Managed the company's Telecom business and end-to-end implementations, overseeing solution engineering and business architecture development.
Highlights
Led end-to-end implementation of telecom solutions, managing business affairs to ensure alignment with strategic objectives.
Designed and engineered tailored telecom solutions, effectively addressing complex business problems and optimizing operational efficiency.
Developed and implemented business architecture models, aligning technology solutions with organizational strategies and fostering new business visions.
Served as a key technical point of contact for clients and internal teams (QA, Support), fostering cross-functional collaboration and streamlining project workflows.
Vodafone Mobile Service Limited
|Project Manager
Kolkata, West Bengal, India
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Summary
Directed large-scale ISP/OSP deployment and network rollout projects (2G,3G,4G,5G), managing IT projects in network domain and ensuring quality and safety processes.
Highlights
Successfully launched Network in Andaman and Nicobar Island, expanding 2G Network from 989 to 4300, and deploying 3G/4G networks, contributing to 2X revenue growth in 2 years.
Achieved substantial Capex savings of 300Mn and OPEX savings of 150Mn, including a 20% Opex reduction and 4GWh power savings in 90 days.
Delivered 6+ critical IT projects (NSS, PTW, AT Automation, NMS, CRM) and ensured Network Readiness within 48-72 hours during East Zone disaster.
Managed end-to-end ISP/OSP deployment, leading 2G/3G/4G/5G RAN, Transmission, Fiber, and Core Network Rollout while ensuring quality, health, and safety processes.
Orchestrated 4 NODE exits and 10K+ customer migrations within 120 days, recognized twice with the Best Employee Award for outstanding contributions.
Ericsson India Pvt. Ltd.
|Network Operation Lead
Kolkata, West Bengal, India
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Summary
Led network operations, ensuring efficient performance and stability of telecom infrastructure.
Highlights
Managed daily network operations, ensuring high availability and performance of critical telecom systems.
Coordinated with cross-functional teams to resolve network incidents and minimize downtime.
Implemented operational best practices to enhance network efficiency and reliability.
Monitored network performance metrics, identifying and addressing potential issues proactively.
Siemens
|Engineer Network Operation
Kolkata, West Bengal, India
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Summary
Supported network operations as an engineer, focusing on infrastructure maintenance and performance.
Highlights
Assisted in the maintenance and troubleshooting of network infrastructure to ensure operational continuity.
Participated in network performance monitoring and data analysis to support operational improvements.
Collaborated with senior engineers on problem resolution and system upgrades.
Contributed to documenting network configurations and operational procedures.
Education
Liverpool Business School
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MBA
Business Administration
M.V.J college of engineering, V.T.U University
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Bachelor of Engineering
Engineering
Awards
Best Employee Award (Twice Recipient)
Awarded By
Vodafone Mobile Service Limited
Recognized twice for outstanding performance and significant contributions to project success and operational excellence.
Languages
English
Hindi
Bengali
Certificates
Project Management Professional (PMP)®
Issued By
Project Management Institute (PMI)
Skills
Project Management
Project/Program Management, Scrum/Agile Methodologies, Waterfall Methodology, Scope Clarification, Planning, Costing, Scheduling, Delivery Programs, Budgeting/Capex/Opex, Project Closure, KPI Identification, Strategic Planning.
Operations Management
Operations Management, Network Management, Service Delivery, Datacentre Setup, RAN/Wireline Deployment, E2E Network Rollout (2G, 3G, 4G, 5G, Fiber, Wireline, MW, Wifi), Infrastructure Setup, Quality Assurance, Health and Safety Processes, Resource Mapping, RAID Process, RACI Process.
Business & Stakeholder Management
Customer Engagement, Business Development, Cost Control, Opex & Capex Savings, Revenue Growth, Supply Chain Management, Vendor Management, Team Management, Stakeholder Management, Customer Relationship/Support, Business Architecture Models, Business Vision Development, Client Management.
Technical Expertise
Technology Infrastructure, IT Processes, Node Exits, DC Exits, IP, VoIP, Ethernet, Circuits, Bandwidth, Rings, Bearers, Legacy Technologies, NSS, PTW, AT Automation, NMS, CRM.
Soft Skills
Active Listening, Innovation, Communication, Analytical Thinking, Intuition, Collaboration, Problem Solving, Leadership, Presentation Skills, Interpersonal Skills.